|Phone: 1.877.2.GET.COOL (1.877.243.8266) Hours: M-F 10-6, Sat 11-4||55805 fans like us!|
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How do I get to your location?
Please see our "Contact Us" page.
If I live near Rochester, NY, could I purchase items at your offices?
Yes. We have a warehouse where customers can come in, browse our inventory and purchase whatever parts they need. If you have placed your order online already and it has yet to ship, please call our offices and we'll place your order on hold till you arrive. Once you arrive to pick up the order, we will then refund the shipping charges. We encourage customers to put together an order online in our shopping cart (you do not have to check out) and to print a copy so our staff can quickly get your purchase together. We also strongly recommend customers pay via Visa, MasterCard, American Express or Discover credit cards as opposed to cash.
What are your business hours?
Our business hours are from 10AM - 6PM Monday through Friday and 11AM - 4PM Saturdays. We ask that customers first call our offices at 1.877.243.8266 or 585.218.0120 if you are local, to make sure staff is on hand to assist a walk-in and to see if all items they wish to purchase are in stock in our warehouse.