We now accept Credit and Debit Cards from most countries in the world for international orders.

We utilize preCharge to approve international credit card payments.

If you receive an email that your credit card payment was declined or errored, please contact us to resolve payment.

To calculate international shipping rates, please create an account on our website, fill your shopping cart with the interested items and then proceed to the checkout page to select your shipping destination and shipping rate. At the bottom of the page will be your shipping price. Please do NOT click the submit order button if you are just trying to get a shipping quote.

Important Shipping Notes:
Standard UPS Ground shipping to Canada requires added brokerage fees above the quoted shipping fee that need to be paid by the customer before they can receive the package. With UPS Air Shipping the brokerage fees are waived and the shipping cost is as quoted.

Upon delivery of your shipment you are required to pay any and all fees associated with your shipment.

UPS will charge you an import fee (Duty, GST-Customs, Brokerage, PST, and/or Duty Disbursement) if shipping through UPS Standard. Upon delivery of your shipment you will be required to pay these fees in order to receive your shipment. UPS Worldwide Express shipping methods are faster and cover some, but not all of these fees.

USPS shipping is available for Canadian customers to also help avoid some, but not all, import fees.

Be aware UPS charges a brokerage fee to Canada for all orders over $20.00. This is an additional payment (~$40.00) due UPS upon Delivery.

Currently there is no fee if you send via US Postal System.

If you refuse to pay these fees and not accept the shipment, FrozenCPU.com will ONLY refund the cost of the product minus a 20% restocking fee. We will not refund the shipping cost paid at the time of the order.

Due to the fact that these are government fees FrozenCPU.com can not waive or refund these fees.

See also Canadian Shipping Policy.

You may order and pay via Wire Transfer. A $35.00 wire fee will be added to your order.

Please contact Lori at lori@frozencpu.com or 1.877.243.8266 to arrange your order.

If you had your package shipped via FedEx, a tracking number will be provided to you via email. If you selected USPS Priority or Express mail, then no tracking number is available.

FrozenCPU.com offers FedEx Worldwide Shipping and the United States Postal Service (USPS) which offers significantly less expensive shipping rates. To check international shipping rates, please use the checkout page. Please note that any package sent via USPS internationally will NOT have a tracking number.

Access USA
FrozenCPU has partnered with Access USA to provide international customers with a convenient way to forward any order from FrozenCPU to their international address.

Access USA is an international mail forwarder that can purchase any merchandise for you and then ship it to you anywhere in the world. To learn more or take advantage of Access USA services visit their web site and follow these steps:

Sign up for your own U.S. mailing address thorough Access USA, our international shipping partner.

Use Access USA's personal shopper service to make your purchases at FrozenCPU.com

Access USA will buy your merchandise for you with their US credit card and send your merchandise to your country of origin.

Access USA can save you up to 70% on international shipping cost.